Policies

A $25 deposit is required for all individual appointments.  A valid credit card on file is required as well.   In the event of a no-show or cancellation made less than 24 hours before the scheduled appointment, the full cost of the scheduled service will be charged to the credit card on file.

GIFT CARD & GIFT CERTIFICATE POLICY

All gift cards and gift certificates are non-refundable and cannot be redeemed for cash. Paper gift certificates expire one (1) year from the date of purchase.

We regret that lost or stolen gift cards and gift certificates cannot be replaced.

ARRIVAL TIME & LATE ARRIVAL POLICY

To maximize your time spent being pampered, we kindly ask that you arrive 10–15 minutes before your scheduled appointment to allow time to prepare for your treatment.

First-time clients should arrive at least 15 minutes prior to their scheduled appointment to complete the required client intake and treatment forms.

We understand that delays can happen; however, late arrivals may result in a reduced service time to avoid inconveniencing other scheduled guests. The full price of the scheduled service will still be charged.

RESERVATIONS & BOOKING POLICY

Couples appointments, group bookings, spa parties, and reservations for minors must be made by phone.

A valid credit card and a valid form of identification, such as a driver’s license, are required on file at the time of scheduling for all reservations.

SPA DAYS & SPA PACKAGE POLICY

We recommend calling in advance to schedule your spa day or spa package to ensure availability and allow us to prepare for your visit.

A 50% deposit is required at the time of booking to reserve your spa day services and scheduled time slots.

A spa day is defined as three or more services scheduled on the same day.

CANCELLATION & NO-SHOW POLICY

At Revive Body Lounge, we value your time and appreciate your understanding of our cancellation policy. To ensure we can accommodate all of our guests, we require advance notice for all cancellations and rescheduling requests.

Individual Appointments

A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Cancellations or rescheduling requests made with less than 24 hours’ notice will result in your credit card being charged the full cost of the scheduled service. The same policy applies to no-shows.

Spa Days & Spa Packages & Multiple Add-Ons

A minimum of 48 hours’ notice is required to cancel or reschedule spa days and spa packages.

Group Appointments & Spa Parties

Appointments involving three or more guests require a minimum of 72 hours’ notice for cancellations or rescheduling.

How to Cancel or Reschedule

All cancellations and rescheduling requests must be made by phone during regular business hours. You must speak directly with a member of our front desk team. We cannot accept cancellations or rescheduling requests via voicemail, text message, email, or online forms.